We offer end-to-end solutions from assessing, designing, building, managing and nurturing an optimum XM strategy/program for your organization.

• Maturity assessments
• Market Research
• Journey mapping
• CX Governance Design
• Culture Development
• Workshop
• Other advisory services

DXCON implements and builds XM management system that suite your organization, regardless your scale and characteristics.

• Qualtrics XM platform implementation
• System training and support
• Developing and implementing Surveys, Dashboard, Processes – standard and custom
• Data integrations – standard or custom

We coach and train your team how to manage and utilize XM solutions/programs. We are your companion all the way to success and after.

• CX, EX Program planning, designing, scheduling and managing
• Coaching CX culture and Design thinking
• Survey design and validation
• Building CX metrics, KPIs, Program Goals
• Advanced analytics
• Action planning and initiative tracking

We have a very knowledgeable and professional team to ensure the best additional services to your needs.

• Customization and Engineering Services
• Technical Support